We are currently experiencing technical issues impacting our service operations, including our member and provider portals. Callers may experience longer-than-usual wait times. We apologize for the delay and appreciate your patience while we resolve the issues.
There are many tools available to members on the website 24/7. Just log in with your member ID to get started.
| Live support: | 1 (800) 999-5431 |
| Monday – Friday: 8AM to 11PM (ET) Saturday: 9AM to 4PM (ET) Sunday: 12PM to 4PM (ET) | |
| Automated support: | 24/7 |
Davis Vision
500 Jordan Road
Troy, NY 12180
There are many tools available to eye care professionals on the website 24/7. Just log in with your ID to get started.
For general inquiries, authorizations, and order placement, you can contact us:
1 (800) 773-2847
providerhelp@versanthealth.com
Monday – Friday: 8AM to 8PM (ET)
Saturday: 9AM to 4PM (ET)
To anonymously report fraud, waste or abuse or compliance concerns, please send a message by calling 1 (888) 211-4384 or visiting lighthouse-services.com/versanthealth.
Mail: Privacy Office, PO Box 1416, Latham NY 12110
Email: Privacy@davisvision.com
Phone: 1 (800) 571-3366
Fax: 1 (866) 999-4640
To slow the spread of COVID-19, some retail and small businesses have limited hours of operations or in some cases have temporarily closed.
We encourage you to call your eye care professional to confirm they are open before you seek care.
Stay healthy, and as always, feel free to reach out with any questions.
Davis Vision is a product offering from Versant Health, a company forged from the experience of two leading vision care plans. To proceed with learning about available career opportunities within Versant Health, please click on the button below.
Davis Vision is a product offering from Versant Health, a company forged from the experience of two leading vision care plans. To proceed with learning more about Versant Health, please click on the button below.
