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Member services

There are many tools available to members on the website 24/7. Just log in with your member ID to get started.

Live support:	1 (800) 999-5431
	Monday – Friday: 8 a.m. to 11 p.m. (eastern time) Saturday: 9 a.m. to 4 p.m. Sunday: 12 p.m. to 4 p.m.
Automated support:	24/7

Customer relationship and information technology center

Davis Vision
Capital Region Health Park, Suite 301
711 Troy-Schenectady Road
Latham, NY 12110

Provider relations

There are many tools available to eye care professionals on the website 24/7. Just log in with your ID to get started.

For general inquiries, authorizations, and order placement, you can call 1 (800) 77DAVIS / 1 (800) 773-2847.
Monday – Friday: 8 a.m. to 8 p.m. (eastern time)
Saturday: 9 a.m. to 4 p.m.

Recruitment: 1 (800) 584-3140
Monday – Friday: 8 a.m. to 6 p.m. (eastern time)

New client / broker sales

Please call 1 (866) 227-0555, to speak to a new client / broker sales representative.