We are currently experiencing technical issues impacting our service operations, including our member and provider portals. Callers may experience longer-than-usual wait times. We apologize for the delay and appreciate your patience while we resolve the issues.

Client FAQs

Please click here to learn more about our routine vision care solutions.

Click here to find eye care professionals, or log in to Benefit Manager or a member account.

Your Benefit Manager account is a great way to locate eye care professionals, access forms (including benefit booklets and out-of-network claim forms), check enrollment and eligibility for members, as well as access educational vision information. If you need assistance in setting up or signing into your account, please call 1 (888) 343-3460 (Monday – Friday, 8:00 am – 5 pm eastern).

Pay all your bills anytime, anywhere – without stamps or envelopes with our e-Bill service. Click  here for details on enrolling and logging in.

Yes! Most Davis Vision plans offer both in-network and out-of-network benefits, allowing members the freedom to visit any eye care professional.

When visiting an in-network eye care professional, there is no need for a claim form. A member simply provides his or her ID number when making an appointment, and the eye care professional will then verify eligibility and benefits. If your group’s vision benefit includes an out-of network option, a claim form for reimbursement is available on the member portal. Members seeking out-of-network benefits are responsible for full payment for services rendered at time of service.

Davis Vision supports telehealth services to improve access and quality of care while reducing costs.  Click here to read the position statement.

Get fully-covered frames with the Exclusive Collection!

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Important Update

To slow the spread of COVID-19, some retail and small businesses have limited hours of operations or in some cases have temporarily closed.

We encourage you to call your eye care professional to confirm they are open before you seek care.

Stay healthy, and as always, feel free to reach out with any questions.

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Davis Vision is a product offering from Versant Health, a company forged from the experience of two leading vision care plans. To proceed with learning more about Versant Health, please click on the button below.